Business Waste

Objectively speaking, Business Waste are the worst service company i've ever dealt with. We started using their service around 8 weeks ago and they have missed nearly 50% of our scheduled medical waste collections. This is critical as we're managing a covid testing centre and need to ensure regular collection of waste to keep our customers and staff safe. They are aware of the risk of missed collections and still fail to attend week after week. Their customer services team are very friendly which will give you a false sense of confidence, but ultimately based on our experience, the job will not get done. I would strongly encourage anyone reading this to use another supplier, particularly if your waste collections are an important part of your operation. I am writing this review on behalf of my company Sparkle Clean London and our client The Regenerative Clinic. Service: Hazardous waste removal & disposal
Apr 17th, 2022

The worst company there is. I had clinical waste left for over 1 month. They kept saying the drivers are lost and can't find my address. I have been with them for only 4 months and as per my contract a collection was to happen every 2 weeks however I would be lucky to see a collection once a month. These guys are a 3rd party company who act as if its them that are doing the collections. These tossers had tried charging me 195 for a collection too. Service: Hazardous waste removal & disposal
Jan 31st, 2022

One day, our building woke up to find all our bins had gone. Two days later, still no bins. Following up with our building management, we were told there was an "issue" and they were being replaced that day. Cue 6 days later, and still no bins. They said they'd delivered them "to the wrong place" and it was taking three days to resolve this. They said they would remove all the rubbish that had piled up over the week once the bins were there. They did not. We also have highly unreliable pick up times. Sometimes it's three weeks before our rubbish is taken. Avoid like the plague. Service: Junk removal
Jul 5th, 2021

Easy to adjust collections when needed, friendly and helpful team who resolved my issues quickly. No complaints!
Mar 19th, 2021

We have been using Business Waste for about a year now and they have been very good to deal with. We had a missed collection once but this was sorted out very quickly and smoothly. The customer service team are always very helpful and friendly. It was very easy to amend my collections during lockdown and then again once our work place reopened. Would definitely recommend! Thank you :)
Sep 21st, 2020