British Heart Foundation Furniture & Electrical

Rude delivery man who has more muscle than manners One nice lady and one little guy who was nice The tall Asian man was impatient I wont be back
Dec 27th, 2022

The manager was polite and helpful. She helped us around the store. The store was neat and well organised.
Mar 28th, 2023

Sadly I am jointing the list of those unsatisfied with the collection. It was organised promptly and by a friendly lady on the phone. However, when the 2 men arrived they seemed like they just wanted to find a reason not to have to carry the item downstairs. They first questioned the item type being different to what the paperwork said and then found the shelves and draw not to be to their standard - so off they were! I was speechless. Its a beautiful real wood wardrobe that is not unsafe and is a shame not to be used for donations to BHF!
Mar 9th, 2023

The store manager Lina was very helpful and friendly. She managed to sort out my delivery without any problem. Thank you, Lina, for your help. Victoria
Mar 8th, 2023

I booked a collection - specified exactly what was to be taken via online form. When they arrived, the rude drivers (and manager via phone) told me they couldnt take any boxes or bags - only furniture. No apology, just were full. They gave me a collection receipt that specified 8 boxes, 13 bags were expected. Id carried the lot to the doorstep ready for them. Even when they phoned to say they were on their way they didnt let me know these could no longer be taken. Other charity shops thank you warmly for your donations. Whats going on with BHF? Its very disappointing.
Jan 2nd, 2023