Barclays Bank

Anna-Marie perfect customer service! Very professional and helpful! Six stars out of 5! Thank you!
Oct 18th, 2021

Usually a good customer service, but since the Coronavirus service drop significantly. Had to over one hour in the queue to find out that only one till is open because of social distancing. But a staff is seating next to open till and drinking water. I guess social distancing is for the customers only.
Feb 22nd, 2021

I leave in front of this branch, it is always every single day this branch has long queues. And in Willesden Green Branch the same situation. When you see Natwest and Lloyds branches rarely there are long queues.
Dec 15th, 2020

Trash service
Aug 27th, 2020

EVASSIVE DISMISSVE AND RATHER XENOPHOBIC STAFF. I went to ask for a bank statement signed and stamped as required to complete my W-8BEN form for my shares account. They did not clarify that they could not sign it for me untile the very last minute that I had to insist them. They just spot a foreign accent and pressumed that I needed it for a Visa. I did ask for a signature before entering the bank and I did ask for it on Barclays over the phone. Both times I was told it was possible. Appalling service, 0 empathetic and 0 willing to help. I dont make the rules of whether a bank statement needs to be signed or not.They dont care about your needs. The fact that to operate administratively in the UK they don't ask you for a signature doesn't mean it's like that too in the US or other countries. And if they ask me for a bank statement stamped AND signed, Braclays should be able to provide you with that, and not treat you miserably like they did withe me today.
Aug 31st, 2020