Mark Webster Designs Ltd

Jul 26th, 2022

Good quality and prompt response and delivery!
Apr 11th, 2022

Ordered my furniture on the 29th of December waited three months to receive it today it came and all I can say is please do not waste your money on this company 1400 for this Im absolutely disgusted. The legs dont fit the chairs the boxes were smashed up the table legs have massive chunks of Metal missing absolutely heartbroken Even the joints of where it has been welded has cracks such poor quality I rang this company straight away all you get is send pictures not even an apology or any help to get the matter resolved Strongly avoid
Mar 26th, 2022

The security guards at the entrance are racist and for the second time it happens that they do not let Bulgarians in due to imaginary reasons as a codendress code and they refuse to call a supervisor to talk to the dress code.
Feb 25th, 2022

Ordered a dining table, 3 chairs & dining bench via Furniture Village in November, that was a nightmare in itself! (Check their Preston store reviews for that story). In January we were given an estimated delivery date for 21st Feb by Furniture Village , we got rid of our original dining table & chairs to make way for the new one that didnt even arrive so we were without one for over a month! Our new dining set finally arrived on 14/03/2022 & it was damaged! The table top itself had marks, dints & chips in it! The rubber stoppers on the chairs were broken. The delivery guy noticed the damage on the table but wasnt even going to tell us if It was for the fact I asked him why he pulled a face & went quiet. He said hell put us down for a replacement table top & we wouldnt have to wait 4 months again, wed get a phone call within the week! We heard nothing for weeks. I had to keep calling them, one minute it was 6 weeks, so we waited & still no updates, the next time I rang they didnt seem to know about it & again no updates afterwards.. so I left it a few more weeks before ringing again & we were told 2 weeks! Luckily they were able to post out 4 chair rubbers for free to replace the broken ones, plus spares! They arrived quickly! But thats where the good news starts & ends. Our replacement table top finally arrived over 3 months later, different delivery guys this time - they put it together & seemed desperate to get off again. I asked to check it over & tried to explain what happened with the first they changed the subject as if to shut me up. When I check over it, IT WAS DAMAGED AGAIN, THIS ONE WORSE THAN THE ORIGINAL!! The veneer is 2 different shades, they are dint & marks all over it, theres marks that look like its been caught during varnishing, theres chips of the veneer hanging off the corners! We have again been told we will be sent a replacement so I imagine thatll be one of our Christmas gifts at this rate. We put off our honeymoon & used our wedding gift money to pay towards this table. When youre spending 600+ on just the table alone, you expect it to arrive in good condition, not be sent 2 damaged ones!!! Lets see if three times lucky works with this company however Im not holding my breath. Only reason Ive given them 2 stars is because its actually a really nice set, once its in a decent condition!
Jun 28th, 2022