Market Place Dental Care

I've just been for my appointment and was waiting over an hour. While I was waiting a rep went into the room and spent 30 minutes in there which made my appointment even later.. when I finally got called in there was no apology for keeping me waiting, until I complained. The dentist then told me if I didn't like it I could find another dentist.. wow..!!! I came out to the receptionist and was told she had said, she'll not see me again. So, we can't complain anymore and just have to deal with the rubbish that's delt us. An absolute joke of a place it's like it was my falt for complaining about losing pay from time off work and then having to wait for the bad services and poor customer service. Plus it cost 25.
May 2nd, 2023

Great dentist, and the guy I see always tries to make me feel comfortable, even when it hurts!
Apr 27th, 2023

Had a emergency appointment made for my little brother for the day after this was a Tuesday and his appointment was a Wednesday but I forgot he would be at a school trip (that i had to pay in advance) and did not realise until Wednesday morning when my brother told me. I called at 9am right when they opened to cancel it and give them enough time to give it to someone else, but they told me that I couldn't have my brother on their records because of this and, because it was a day of cancellation, but I had only made the appointment the day before so how do they expect me to cancel the day before I don't know as when I realised the mistake I called them straight away. Incompetent people and I was told that they would ring me back to say if I could still book an appointment for him but never got that call until I had to ring them.
Apr 26th, 2023

Called for an emergency appointment told June 5th - 7 weeks away, I said no I need emergency work then offered May 23rd which is 5 weeks away ... this emergency extraction is required because several weeks ago when i went for a root canal and was 5 minutes late as have to get through mansfield traffic from Kirkby-In-Ashfield then discovered the car park doesn't exist outside anymore, and was told dentist gone on lunch because you were late so cancelled appointment. Wow customer service is top drawer, utterly useless, took woman 10 attempts to find me on the system I had to spell my name 3 times and give my last appointment date. Not sure what system they're using maybe dos?
Apr 18th, 2023

Long waiting time before appointment. Have lost four dentists recently.
Apr 18th, 2023