Toothill Prestige

Went to see an 18reg. VW Passat. When lifted the hood to have a look at coolant and the oil the salesman proceeds to take the key away and close the hood to stop from looking any more, proceeding with "are you a mechanic mate? Nah mate I don't think this is the right car for you. I think you need to leave" Shocking, is it forbidden to have a look under the hood of a car? Would not recommend, seems like they're trying to take advantage of people who aren't well versed in the car market.
Apr 16th, 2023

Bought a 66 reg Mini from Toothill. Realised the multimedia screen had a lot of failed pixels in it which made using it (especially for navigation) virtually impossible. I feared the worst, thinking Toothill would give me the old runaround treatment. But Tom took it back in, arranged a courtesy car for a week, sourced a replacement screen (which is mighty expensive) and had it fitted. We've now had the mini for 2 months and are absolutely delighted with it. Secondhand car salesmen and garages are usually the subject of much discussion, angst and comedy but I wholeheartedly recommend Toothill and will definitely be hoping they have the type of car I want when I am next looking. They have my trust.
Mar 22nd, 2023

Purchased a car through these through a finance company who assured me these were a reputable dealer, how wrong that was ! Car showed a service fault within 10 miles of driving off the forecourt, needed a clutch, fly wheel, brakes and a oil pump. Then despite 2k in garage bills (part of which we had to pocket ourselves) the car went in catastrophic failure after 29 days. One phonecall my husband had with the garage they were actually laughing in the background at the situation. Trader then hid for weeks, leaving me without a vehicle and still having to find finance for a broken car. Please don't use unless you want the chance of weeks of stress, illness and being stuck without a vehicle.
Jan 26th, 2023

DO NOT BUY A CAR OFF THESE Purchases a Golf Gti from these November 2021 drove it off the lot 30mins later it broke down took it back next day and got told there wasnt a curtesy car available and that train station was over the road, Owners son is rude and unprofessional. 1 week later car was fixed cost of 700 dealer paid drove it again for another 4 months weekend car broke again this time I had to go threw the finance company to get it fixed because the dealer sold me 1 years warranty which is about as good as chocolate firegaurd no garage would touch it and u had to pay the cost upfront for the repairs if they did want to fix it, finance company had to come out and inspect the car with a mechanic and do a report which took nearly 2 months to sort out for a recovery truck to come collect my car I then had to wait 2 weeks for the car to get repaired cost was nearly 1600 in repairs so Im 4 months the car had 2300 and I had only put 2000 miles on the car then got the car back after 2 and half months to drive the car for a further 3 months for it to break down a 3rd time and the repaired work had failed so car was rejected. Stay away from this dealer specially the son who treats customers like dirt if u dont believe me read some of the other bad review
Jan 12th, 2023

I HIGHLY DO NOT RECOMMEND THIS PLACE!!!! BEWARE OF THIS PLACE. THE SELLER IS A SCAMMER. WE BOUGHT THE CAR FROM HIM, A FEW DAYS LATER THERE WAS A DPF PROBLEM, THE SELLER DECIDED TO REPAIR THE CAR. SO WE SENT THE CAR FOR REPAIR 3 TIMES. NOW WE ARE ON VACATION ABROAD AND THE SAME PROBLEM ARRIVED. AND THE SELLER WON'T EVEN HAVE TO PICK UP THE PHONE FROM US. HE LEAVES US WITH A PROBLEM AND TOTALLY IGNORE. SHOCKING !!!!!!
Dec 23rd, 2022