Beetle Mania

*** AVOID AT ALL COSTS ***. A gearbox oil leak was identified by a VW dealer shortly after purchase but was dismissed by Beetlemania as a clutch cylinder leak. It was confirmed by another garage when the car failed it's MOT. Eventually, after a number of emails, was dismissed again as the clutch cylinder. The gearbox now needs replacing and will cost 4,000.
Feb 8th, 2021

I bought a spare part for the interior. I know it was second hand so I didn't expect perfection, but it was as bad as the one I took off. I have tried to contact the company 3 times to ask if I can return the item for a refund, no complaint, it is just not what I expected. But I have not had a reply to a single message. The website is good, and the delivery swift, hence why 2 stars. But it they lose 3 stars for ignoring my messages.
Sep 26th, 2020

Beetle Mania exceeded my expectations in both the service and the integrity I received. The sales person was polite and helpful; I was not pressured into buying any car. He took the time to answer all of my questions and helped me understand some of the features of the different cars. I was regularly updated about the progress of my car. I picked up my beetle fully serviced with a new MOT and with warranty looking fabulous. I am very pleased with my purchase a month ago. Thank you Mike everything was done as said it would be done for a second hand vehicle it is incredible.
Mar 27th, 2020

I bought a beetle about 4 months ago and it has been one problem after the other, the automatic gear box, then the electric window. Mike just keeps fobbing me with off with excuses and has only done half the repairs even though the car is still under guarantee. Do not use them ! They are dishonest and unreliable, it is extremely disappointing!
Nov 7th, 2018

I bought a beetle which is great, and I love it. When I picked it up, there wasnt even anyone there, they just hid the key for me. The main issue was it only came with one functioning key. The spare one opens the door, but wont start the ignition and also sets off the alarm. The agreement was that he (Mike) was going to get another one sorted out for me. It is now 4 months later and I still dont have it. I have emailed and called on a regular basis, only to be ignored, or completely fobbed off by silly excuses. It is the stereotypical attitude of a used car salesman. Do not use this place, there is absolutely no customer care and their attitude has been frustrating.
Oct 14th, 2017