DRS Doors Ltd

Have employed DRS Doors in the Norfolk area and been very happy with their level of service. Natasha is particularly helpful and responsive in the Service Team. Would recommend.
Nov 13th, 2022

I have been dealing with DRS for some years now They have always provided a first class service, always been flexible / accommodating, punctual, informative, friendly non corporate family feel about the company. Natasha in service goes above and beyond to ensure we receive a seamless service with a positive no problem attitude. Thank you
Oct 15th, 2022

Worked with DRS for years and continue to do so. Always very helpful and whenever I need an issue looked into they are always available to be contacted and get issues resolved, whilst keeping up with communication & feedback. Natasha in particular is very helpful, always assisting! Cheers,
Oct 4th, 2022

What an amazing helpful company! Customer services from Natasha on the phone and email were fantastic and the two guys that came to fix our showroom door were friendly and professional and made light work of the job. 4 hour turn around from initial call to the guys leaving after completing work. Very happy customer. Thank you so much!
Aug 13th, 2022

Changing my review due to the lack of aftercare and very arrogant managing director . The customer service is below any expectations. This company fitted for us an expensive shop front less than two years ago . However, the materials they use seem very low quality , the locks started playing up less than two years after fitting. Ive called the company to request a check of the locks believing that they will do that for free since the installation wasnt so long ago. The customer service representative booked the visit without notifying me of any charges involved. The engineers turned up the next day , sprayed the locks with a lubricant and left . The lock was fine for couple of days and then started playing up again until completely stopped turning a week later . In the meantime Ive received an invoice from the company for over 160 for the call out. It turned out that the warranty they provide for doors worth thousands is 12 months only . I get a longer warranty on a simple toaster . The lack of aftercare and the way this company is trying to rip off their customers is appalling . Avoid!!!
Jul 27th, 2022