UKFast Hosting
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UKFast Campus, Birley Fields
Manchester, eng M15 5QJ - (800) 093-3923
Hours
Chamber Rating
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Justin Blue
The experience weve had is shocking. When it works its fine but there are so many glitches not only with Apple interface but also serious issues when accessing excel and word files the system crashes. Been asking for issues to be resolved for months but they cant fix it. Supposed to be the largest provider in the uk which is worrying.
Aug 15th, 2022 -
Alex Tebb
Jan 20th, 2022 -
Minty Melons
Absolutely unbelievable, imagine your servers were turned off without notice ?, it is actually laughable how unprofessional this company really is. service is Shocking
Dec 12th, 2021 -
E A
Oct 30th, 2021 -
Shann Jones
Painful. Nearly completely unconcerned with UX/UI. When our rapid database growth caused integration to fail, UKFasts only response was that there was nothing wrong with their servers. A siloed ticketing system meant there was no one to speak with regarding our increasingly urgent big picture concerns. When we were finally forced to leave in order to salvage our website from crumbling, UKFast insisted on continuing to charge us for a service that we could no longer use. When we complained, we were told by senior account manager Mark - completely indifferent to our customer journey, more focussed on blaming us than taking feedback - that their service is intentionally agnostic and that integration is not, and has never been, their concern. Unless you have your own full-time IT team to handle all integration issues, suggest you avoid. Weve now moved to WP Engine and are enjoying amazing customer support and full integration service. Caveat emptor.
Jan 24th, 2022
Contact Info
- (800) 093-3923
Questions & Answers
Q What is the phone number for UKFast Hosting?
A The phone number for UKFast Hosting is: (800) 093-3923.
Q Where is UKFast Hosting located?
A UKFast Hosting is located at UKFast Campus, Birley Fields, Manchester, eng M15 5QJ
Q What is the internet address for UKFast Hosting?
A The website (URL) for UKFast Hosting is: https://www.ukfast.co.uk/?utm_source=google&utm_medium=organic&utm_campaign=brand-awareness-bau
Q What days are UKFast Hosting open?
A UKFast Hosting is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Q How is UKFast Hosting rated?
A UKFast Hosting has a 4.1 Star Rating from 195 reviewers.
Hours
Ratings and Reviews
UKFast Hosting
Overall Rating
Overall Rating
( 195 Reviews )Justin Blue on Google
The experience weve had is shocking. When it works its fine but there are so many glitches not only with Apple interface but also serious issues when accessing excel and word files the system crashes. Been asking for issues to be resolved for months but they cant fix it. Supposed to be the largest provider in the uk which is worrying.
Alex Tebb on Google
Minty Melons on Google
Absolutely unbelievable, imagine your servers were turned off without notice ?, it is actually laughable how unprofessional this company really is.
service is Shocking
E A on Google
Shann Jones on Google
Painful. Nearly completely unconcerned with UX/UI. When our rapid database growth caused integration to fail, UKFasts only response was that there was nothing wrong with their servers. A siloed ticketing system meant there was no one to speak with regarding our increasingly urgent big picture concerns. When we were finally forced to leave in order to salvage our website from crumbling, UKFast insisted on continuing to charge us for a service that we could no longer use. When we complained, we were told by senior account manager Mark - completely indifferent to our customer journey, more focussed on blaming us than taking feedback - that their service is intentionally agnostic and that integration is not, and has never been, their concern. Unless you have your own full-time IT team to handle all integration issues, suggest you avoid. Weve now moved to WP Engine and are enjoying amazing customer support and full integration service. Caveat emptor.