Pace Health Club & Nu Spa

Nice place but cleaning toys for Mens changing area needs urgent review. Apart from that great place with small gym to get what you need to get done
Apr 28th, 2023

Apr 21st, 2023

Clean and tidy with friendly staff
Apr 15th, 2023

The facilities in the spa, such as sauna and steam room were good. The overall experience was very average. The changing/locker room did not have keys for the lockers, nowhere to sit or properly get changed. We had to put our secure belongings in a storage room. The toilets did not have toilet roll, overloaded sanitary bin, despite there being enough staff around. General mood of staff wasn't very friendly or welcoming. We had the spa and hot drink and cake experience but there was no coffee, poor options of cake items too. Overall we were quite disappointed with the experience.
Mar 30th, 2023

Firstly, today was my birthday - and my mum flew all the way from South America to spend my day with me. She booked this spa in hopes that wed be able to spend a relaxing mother-daughter afternoon together. When we arrived, the receptionist totally ignored us and was speaking with another member of staff (they were complaining about their shift patterns). They made us feel so unwelcome and unseen, as if we a burden to them. This was upsetting, although we brushed it off and still had high hopes. We went to the changing rooms (or the lack there of), and were shocked to see the state of the place. Higiene is obviously not a priority. The massage itself wasnt awful, Id say it was average. The masseuses werent nasty, but neither were they friendly (even though they knew it was my birthday). A test fire alarm went off during our massage, all the music stopped shouldnt our massages have been scheduled around this? Its worth mentioned, as part of the package we were promised 2 glasses of Prosecco. These were never given to us, even though we asked multiple times over the span of an hour and then had to wait over half an hour to actually get them (I had to actually go to reception to collect them, again as if were a burden). For the pool area, where do I begin it was absolutely packed (it didnt give an aura of relaxation at all, more like a public pool party). The pool was freezing, it was so crammed and people were even vaping I was very shocked that this was being permitted. On-top of this sauna wasnt even working/turned on. We decided to leave way early, as we were already way more dressed than we had actually arrived. I cant help but feel so disappointed and upset that my special day, all planned out by my mum was totally ruined by this spa. Unless there are some radical changes, please please go elsewhere, I would strongly recommend to stay away.
May 3rd, 2023