The Jacksonheim Boutique Serviced Apartments

Do NOT recommend ! Booked 2 rooms and upon arrival was given the wrong room! not what i paid for, on top of this both rooms had no hot water, after complaining about these things was refunded a very small amount compared to what i originally paid, because apparently phone calls made to the mobile phone that we were told to make are not recorded and the manager took the staffs word and not mine the customer who has been complaining since the beginning of the visit! on top of that we were told we left a blue stain on the counter top which we believe we did not! when asked to go back and see it for ourselves and clean it they said no! they would rather just take our whole deposit money for something they cant prove we have done! Scams, Thief, Liars.
Jan 6th, 2023

Lovely place. Instructions for check in very easy to follow. Good location
Oct 22nd, 2022

Really lovely apartment. Exactly like in photos. Large and spacious apt and spotlessly clean. The beds were very comfy. I slept on the huge sofa bed and was extra comfy. The location is excellent for city centre.. Approx 10 min walk. Also is directly accross the road from metro. The management team were excellent and sorted 1 or 2 small little niggles immediately. The only thing is that the lift was out of order for our whole stay. Luckily it didn't bother us but for someone that was less mobile it would be problem as there are quiet a few stairs to climb. The I would definitely recommend
Oct 2nd, 2022

Aug 19th, 2022

We loved this apartment! Was clean, nicely decorated and had everything we needed. Plus, the property manager checked in to make sure we had everything we needed.
Aug 13th, 2022