Urbana Apartments

Apr 11th, 2023

Apr 23rd, 2022

Feb 20th, 2022

(Translated by Google) It is not what appears on the page. From one day to the next they change your address and apartment and send you to a street full of noise and dirty. The nearby streets are a bit dangerous. (Original) No es lo que aparece en la pgina. De un da para otro te cambian de direccin y apartamento y te mandan a una calle llena de ruidos y sucia. Las calles cercanas son un pelin peligrosas.
Dec 27th, 2021

I experienced exactly the same experience as the previous reviewer. I booked to stay for one night for last July. After chasing for details of getting into the apartment a week or so before I received an automatic the apartments are closed response. No surprise in the circumstances last year, but after lots of emails and empty refund promises and direct messaging via other platforms with the company owner, I still got nothing. Clearly there was no intent on ever refunding the money. Fortunately it was only for the deposit of one night, but it is the principle of being treated so poorly. I feel very sorry for the one named person that did reply to my email once, imagine working for such unprincipled owners/employers. Frustratingly, although I paid on credit card, it was too long after the credit company cut off period to claim it back (as kept getting advised a refund was coming). So all I can do is hope people see this review and avoid dealing with this and associated companies.
Mar 19th, 2022