Manchester Life

If you are from overseas, namely North America... they will ask you for the 12 months of rent upfront. I am not kidding. Even if you have excellent landlord references and have never in your life defaulted on rent - they ask of 12 months up front. Do not waste your time with this letting agency. Crooked and greedy.
Apr 29th, 2023

Lived there for a year, it was pretty good, apart from the car parking situation (but it's the centre of manchester what do you expect). The staff work hard and are clearly stretched between the 4-5 buildings they manage so sometimes things take a long time, and I feel upper management sometimes push through inconsistent policies, but for a young professional who is just moving to Manchester it's a good place.
Jan 14th, 2023

Absolutely impossible company. No one eve gets back to you if you email and if you try to call it just rings and rings! Weve been told 3 times now well get a reply / response tomorrow and then another WEEK passes with no response. The apartments may look nice on the outside but they are honestly falling apart inside.. plaster falling off the walls, flooring warped and chipped, BLACK MOULD around the windows due to their incompetent ventilation system, broken locks, broken windows, the heaters couldnt heat a 1inch room on full blast but would charge you 200 to do so! Really the list goes on its dreadful! I would advise to stay away you can even get newer properties in the much nicer area of Castlefield for the same price if not less!
Jan 8th, 2023

Manchester life management are completely useless. They are great until you've moved in and then on average take three weeks to answer an email (if you're lucky). Moving out and replacing my tenancy was an absolute nightmare, taking over a month to complete referencing for my replacement tenant and never updating me on the progress unless I phoned and harassed them. The flats themselves are lovely and the concierge team are amazing, shame about the management.
Jan 4th, 2023

The buildings and apartments they offer are lovely but the service Manchester Life offer as a letting agent is awful. They take money from you at any opportunity they can get, especially when you're moving out. We cleaned our apartment from top to bottom and still had to pay through the nose for a "deep clean". They told us the washing machine wasn't clean enough... Their communication is terrible and they don't offer any advice unless you ask them specifically so be careful when dealing with them.
Oct 26th, 2022