Ringley

I see lots of positive reviews, so maybe my experience is different from most. Most interactions I've had with Ringley I've had over the last year and a half has just felt like a challenge. It's difficult to get hold of anyone who actually wants to bother helping me - they just always just pass me on to somebody else who also doesn't want to help. I'm glad I've moved out of that flat now. Still haven't received my deposit back after over a month of asking. Maybe the experience dealing with Ringley is more pleasant if you are the landlord. Edit: I thought I would give some examples. Georgia was lovely and friendly throughout the entire process - it was always easy to approach her with questions. It just seemed like the whole team was a bit disorganised in getting stuff done. Some examples: nobody seemed to be able to tell us our final rent payment, or took any initiative in sending out comms about that until it was due (it was the day before it was due that we found out the exact amount) but Georgia sorted it when she was back, a window replacement wasn't fitted properly and never actually got sorted out (i'm unclear if this was Ringley or the building management's responsibility), when we negotiated a rent increase the person we were speaking to didn't understand (multiple times) that we are living in London but it's managed by the Manchester office, and when trying to get our deposit back it took 1 month and had to call accounts a couple of times to see why it was taking a while. Once the landlord agreed there were no deductions to be made, I thought it would have been a quick process to give us our money so we can move on with our lives. Just a general feeling of difficulty/hassle in trying to get things sorted
Apr 25th, 2023

Apr 11th, 2023

Nice apartment with good location. Aleks has been very helpful, responsive and understanding in resolving my concerns and problems.
Mar 27th, 2023

I recently had the pleasure of working with Greyfriars By Ringleys to find my new home, and I can't recommend them highly enough. From the moment I reached out to them, their team was friendly, helpful, and professional. In particular, I want to give a shoutout to Aleksandra, who was my agent throughout the entire process. She was simply outstanding - always available to answer my questions, provide me with information, and guide me through every step of the apartment search process. I highly recommend Greyfriars By Ringleys to anyone in search of a new home. Their team is professional, courteous, and always willing to go above and beyond for their clients. And if you have the opportunity to work with Aleksandra, you won't be disappointed. Thank you, Greyfriars By Ringleys, and Aleksandra for making my apartment search a success!
Mar 20th, 2023

Moved in a week back and everything has been great so far. Great communication from Aleks and she had arranged everything on time - including swapping a single bed with a double bed. Apartment is also well maintained!
Mar 2nd, 2023