Pall Mall Medical & Cosmetics Manchester

Went here a while back for a private GP appointment I thought these guys would be good and highly professional for a 2nd opinion. Instead the Asian doctor smirked when I went in and told what brought me in that day. I definitely would not recommend at all. Better to use an online service for a private GP appointment as hopefully those doctors won't laugh at you.
Apr 13th, 2023

I'm very happy with my visit here, a nice place and everyone was so nice, especially Mr Ampat, a lovely man and very professional. Thank you
Apr 5th, 2023

I booked a scan on the Monday and received the results by Thursday. A fantastic service provided by very friendly staff. Highly recommended!
Mar 14th, 2023

A very poor experience. I paid for a MRI as I had an injury and I am a fitness teacher. No one explained to me upon booking, that the company outsourced and that it would take 5 to 7 working days for results. Unsure if I could work with the injury I called Pall Mall every day after my MRI for my results, for a week to no avail, only after I complained did I get my results, a week later. So I worked with an acute injury for a week. The results said 'impression of hip labral tear' I paid to see a private Orthopedic consultant at The Alexandra Hospital, who told me the MRI report from Pall Mall was wholly inadequate, had no grading of the tear and he questioned the wording 'impression' of labral tear. He said I needed another MRI to be done. When I contacted Pall Mall regarding the grading of the tear - as some grades, require surgery, it took a further 4 days to get back to me and they couldn't even establish the grading. They have refunded me 150, I paid 600 for the MRI which was of no use to me I had to pay to see a Consultant and I had to have another MRI done. The whole experience was unprofessional and very stressful, that I had an acute injury undiagnosed properly for two weeks and have had to have another MRI done. I am writing this review so that others are aware of the processes and time scale with Pall Mall.
Mar 25th, 2023

Really unhappy with my most recent experience here. Let me just start by saying I have used pall mall Manchester numerous times in the past and always had a good experience. Ive had 100 tests all the way upto 15k surgery with them and not had any issues. I booked in with them on Wednesday for an X-ray for a potential broken bone. Ive had private X-rays before with different companies and even had one recently on the NHS. Every time i have always received my results instantly, even with the NHS. Usually I pay 150 on average for a small area private X-ray and as stated above that always includes an instant diagnosis. With pall mall I paid 200 and assumed I would get my results straight away, especially considering this is the most expensive X-ray ive ever paid for and always had a really efficient experience with them, and its only for a smaller part of my body. After the X-ray I was informed it will take 5 working days to get my results. I was obviously very unhappy with this and didnt want to be walking around with a possible broken bone for another week, especially after paying so much money. A lot of things were dependant on me having full mobility and I obviously couldnt do anything until I know for sure it isnt broke. I find it very disingenuous that this was stressed to me upon booking, as this isnt standard practice anywhere I have been before. I think its really weird that they expect X-ray patients to wait so long especially considering the time sensitive nature of broken bone treatments. Obviously I should have asked how long the turn around is, but you have to appreciate Ive had numerous NHS and private X-rays and never once have I had to wait. So why would I assume the most expensive Ive had is going to make me wait so long. I called up to complain and they told me they would give me 50 refund and would get my results to me in 2 days. They obviously didnt do either of these things else I wouldnt be writing this review right now. I was also informed that the reason it takes so long is because they outsource everything. Which to me just illustrates how much of a money making scheme this is, they are saving money by outsourcing everything instead of paying to have staff on site, while also charging the highest rate I have ever encountered. Says it all really. Ill never use Pall Mall again after this experience. They have lost a very loyal and consistent customer. Its such a joke when you can literally get better treatment on the NHS for free.
Jan 20th, 2023