Va Va Voom Beauty Rooms

I wish I had read the reviews before booking to trim my hair. Only once I came back home I had noticed how bad the hair got cut..had to even take my own scissors out. The customer service was ok, but I left with a feeling that I wouldn't want to come back. There are lot's of negative reviews and I can see they all been responded to as being fake, so no wonder why this place isn't improving.
Apr 19th, 2023

I've been coming here for months. Lovely girls and they are always so polite when they do my manicure and pedicure. However, today my experience has been the end of it. I rang to change my appointment as I had a notification a few days ago that it had been moved. I found it extremely difficult to change it as I was constantly told 'I didn't change it'. It got quite frustrating as I simply wanted to change the time, why make it so difficult? It deffo felt like the girl on thr other side didn't want to help me. I will confess I did raise my voice a bit as when we finally changed the time, I was then questioned on the treatment. Anyway, super rude girl, italian I am prettu sure for thr accent - she must not do the nails as I've never experienced this before. So rude and lost a customer because of this behaviour. I wasn't my best and I apologise but this is not a way to treat your customer. 10 min on the phone with no clear outcome - doubt it was language barrier
Mar 10th, 2023

They do really nice nails
Jan 24th, 2023

Jan 18th, 2023

45 minutes notice before cancelling an appointment. Unreliable service.
Jan 14th, 2023