Ramsgate House Community Mental Health Team

incompetent, unable to follow up and correctly support people. Some of the psychaiatrists & social workers tbere, frankly, should be fired. Their arrogance and poor attitudes towards those under their care stinks.
Mar 26th, 2023

I've been with Ramsgate for several years now, and personally I've found them very helpful. All the staff have been polite to me, listened, and adjusted treatment to suit me. There's been several times when my GP has not been very helpful, but the staff at Ramsgate have stepped in and helped. As others have mentioned, the lines can be busy, but I've always managed to get through, and my issue sorted.
Jan 4th, 2023

They will lie to you that certain services are underway and discharge you with no warning, leaving you without meds for months.
Jun 29th, 2022

Never answer the phone or call at the right time for appointments
Jun 24th, 2022

The same problem that most people are having getting in touch with Ransgate House. Before Covid it was pretty straight forward but now its a nightmare. All you get is a recorded massage asking you to hold them the line go's dead. There is NO text number and NO email address. RAMSGATE HOUSE needs to be made kicking and screaming into twentieth century. It may take a longtime bringing into the twenty first century.
Jun 23rd, 2022