Premier Inn Manchester City Centre (Princess Street) hotel

Rooms: Spacious, clean and comfortable beds. Noteworthy details: Amazing view from the restaurant
May 3rd, 2023

May 1st, 2023

Apr 22nd, 2023

Apr 20th, 2023

About 10 minutes after we had checked into our room, a member of staff let herself into our room without knocking, she apologised for this but we were getting changed at the time and this wasnt a very nice experience to have. We asked for towels and were told by the man at the desk that he was too busy managing the restaurant to get us any, but that he would get some to us and wrote down our room number on a piece of card, we waited and waited and no towels were provided or left for us so we had to use damp towels throughout our stay. Our key cards stopped working on multiple occasions, this meant we had to keep coming to reception for another card only for this to fail also. We paid of late check out so allow us to sleep in but were woken by an alarm going off at 12pm, as Im neurodivergent, being shocked awake like that really effects me and my ability to navigate things. If this was a mandatory test, why were we not informed of this beforehand?
Apr 30th, 2023