Swan Street Town House

Nov 16th, 2022

I booked the townhouse for my friends birthday last month and we did have an amazing stay. The host is very helpful, making our check in very easy. It is perfect for a group of people, big rooms with confortable beds. Lounge area is fantastic, the kitchen is fully equipped. And the hot tub on the roof terrace tops it up. I highly recommend to book this property. I am looking forward to book it again. Thank you :)
Nov 1st, 2022

Aug 12th, 2022

If I could give this zero stars I would. It's classed as luxury living for 22 people. It's filthy mold in the showers. Dirty tissues by the bed. Dust all over. The hot tub never worked contacted the host immediately with the issues he sent a cleaning lady and maintenance man but we were just heading out. Show them the problems. He couldn't get the hot tub to work it was broken and again filthy. He blocked us on what's app. We couldn't check out due to no other hotel was available due to being sold out. The host refuses to refund any of the money and we spent a fortune on this property and it was not as described. Broken fixtures, missing items.
Jun 15th, 2022

Firstly, be aware of fake reviews on here. After a bad review there always seems to be a good review despite the photos to prove bad. Having spent 3400 to stay here for 2 nights and seeing the horror of a ruined weekend unfold I would greatly advise people to read ALL the bad reviews. Not only is this house far from luxury and if there were 22 people you would wonder what to cook with and where to seat them but so much is broken, disgustingly unclean which leads you to question why there are humane mouse traps scattered around. They have a very clever marketing video which is far from reality. E.g how can you say a television on the wall in the bedroom with a bed settee is a cinema room? Also not assisted with the owner being really nice on the phone prior to arrival and then having the most disgusting uncaring and uninterested view when you contact him with issues. Please for the sake of your money read all reviews!
Jun 24th, 2022