Bannatyne Health Club

Bannatyne gym town mcr
Apr 27th, 2023

Filthy gym, changing rooms, pool and showers. (Worms in the womens shower, lots of fruit flys in the pool drains ) I was a member for around 7 months and have left due to membership price increasing over the months but facilities, cleanliness and overall gym experience deteriorating. Awful facilities for anyone wanting to strength train: one squat rack, one smith machine, one set of each barbell for the entire gym, no free weight section to set up something like hip thrust etc. The building: the basement floor is uneven and constantly leaking? Three flights of stairs no wheelchair access. Cancelled my direct debit with a months notice and theyre now asking me to pay for another month, and now not engaging with my emails to customer service to try and sort this out. Overcrowded, dirty and nowhere near worth the money they want to charge you.
Apr 16th, 2023

Apr 15th, 2023

Great facilities and good gym. Sauna and steam Could be cleaned more often. Whitworth Street
Apr 13th, 2023

Horrible customer service. The reception lady tonight was RUDE, she didn't care to look at the person speaking to and didn't care to listen, cut in and read out gym policy. I came to the gym without knowing that folding bikes aren't allowed inside so I tried to politely ask her to do me a favour to keep my folding bike (small enough to fit in at the reception and won't harm anyone working there) since I forgot my lock but what came about is her cutting in, reading out gym policy and threatening that her job is on the line for this. Hence, had to return home without workout. I believe her job is to be (or at least try to be) helpful to customers and bring best customer experience at the gym not just to keep out bikes. Not trying to generalise every staff, there were some of them who cared to be helpful in other occasions.
Apr 12th, 2023