North Manchester General Hospital

Went to A&E for a minor injury that needed an x-ray, was there less than 1.5hours. The staff were so friendly and efficient.
May 3rd, 2023

horrendous waiting times , its like doctors and nurses forget youre waiting to be seen while they chat away
May 2nd, 2023

Just like to thank everybody on the A&E ward for looking after me last night. Very professional and caring, sending my love and best wishes to all of you. Hope you all get a massive pay rise
May 1st, 2023

Can't fault the A&E department team on duty when I attended. The Fracture outpatients clinic was a different story. Had 3 visits. Shortest was 90 mins longest over 3 hours (they will tell you in the letter your appointment is 15 minutes..plan your time because they can't. Eat before you go and take water..clear the rest of your day.... )Absolute shambles ,staff can't communicate. Long delays but staff seem to have plenty of time to chat...receptionist was bolshy and quite abrupt when I asked her why so many people where coming in after me and leaving before me.. turns out they literally just forgot about me... treated me like I was the problem just for asking why I in particular was there so long, just to tell me I was discharged, didn't even need to give me an xray or a splint..whilst I watched countless people come and go after me... The h.c.a didn't Even seem to wonder or care why I was still there after 3hours .. must be a regular occurance..I'm more angry that they couldn't take responsibility for it and just say we overlooked you... came out with a load of rhetoric like, ' every brake is different ' 'it's a busy clinic'... but it was obviously down to poor organisation and the inability to prioritise... Very unprofessional team.
Apr 30th, 2023

The receptionist at the adult A&E called (Abby) she told me your appointment will take up to an hour and I was waiting for more than an hour then she said I told you it'll take minimum an hour. She lied to my face and when I asked to see her supervisor they told me I can't see any supervisors. I don't have any problems with waiting but I have problems with lying.
Apr 26th, 2023