St Ann's Square Apartments

A bit grotty. Bathroom smelly due to a water drainage problem. No table or chair to work or eat at in the lounge area. Noisy ( but thats ok). Not very cosy. Wont be staying again.
Mar 10th, 2020

Feb 22nd, 2020

Great place to stay, really enjoyed it with my family, great location, will definitely be staying again.
Feb 1st, 2020

Don't stay there. We had bed bugs! Discovered after spending one night. Other issues also, could have tolerated them, but bugs, disgusting. Stayed at Motel One our 2nd night. Very nice place. I was assured I would get a full refund.
Dec 30th, 2019

WARNING do not move in to St Annes Square apartments The LIghtwell in Manchester, M2, the apartment looked nice on viewing but after moving in there was alot of problems, when i came to the landlord about the issues i felt they tried to steam roll me into shutting up and putting up with it. Anyone thinking of moving into a St Annes Square apartment in manchester, there is a 6.30am cleaning lady that shows up and wakes you up this goes on for about 30-45 minutes where you just have to lay there awake waiting for her to finish cleaning before you can go back to sleep, i've asked repeatedly as you cannot ask Thornley anything once, it is email after email with push back from them before you get anywhere, they told me they had rescheduled the cleaner for a time that was not in violation of the environmental health act, and not happening at sleep time and hay presto! she's back here again at 6.30am so they lied to me. The atrium at St Anne's square seems to create an echo so you cannot in fact sleep in the apartments until gone midnight you have to wait for all your neighbours to come home from the pub before it is quiet enough to sleep. The bedroom for some reason is excessively hot i have a Tog Duvet of 1.0 the lowest Tog and still have to sleep with the window open, the heat in the room has caused all sorts of issues with dust mites in the bed, the bedroom window does not in fact fully open so you cannot get any real cool or ventilation in the room to feel comfortable sleeping in it. There is a church bell that goes off 24 hours a day, so when your bedroom window is open you can hear it in your bedroom in the middle of the night chimeing away, please be sure to try and lay down on the sofa in the living room before you decide not to move in, it is not fit for a midget, i am 5ft 4" tall and i cannot lay down on it properly, it stops about knee level, i have told thornley this is wrecking my spine as to lay on it i have to be in the fetal position, or have my body up in the air at knee level. i have had to sit on the floor for over a month as thornley and the landlord working together are refusing to put a usable sofa in, also the light in the bathroom is on a timer, so if you go to the bathroom during the night you have to wait 10-20 mins for that light to go out before you can go back to sleep. The lights in the Atrium are also on 24/7 so there is a light shineing in my bedroom at night when i sleep, again i have put in complaints with thornley about this and they have done absolutely nothing at all so far to fix it, even though i have made repeated complaints over a sustained period of time, i have to sleep with a tshirt over my face to drown out the unnatural light - thornley are useless, they are not responsive in fixing issues, they take a long time, they lie and say they've rescheduled a cleaner for a normal hour of the day then put her back on at 6.30am again, i have been sitting on the floor for over a month as i cannot use the sofa in my home, i can't sleep with all the noise and lights, WARNING do not move into St Anne's Square apartments in Manchester, the apartments are a pile of horse dung, you cannot in fact live in them
Jan 18th, 2022