etika UK

no problems with this company at all helped me pay for a mobility scooter which was must needed at the time highly recomend
Feb 22nd, 2023

Terrible + Liars Terrible, worst product ever forced into a contract, could prove i was doing steps and still had to pay. I do have an account with Vitality and i pay 7.90 for the 9-months, i try to cancel several times and could not and now you are letting me know, i am not a customer ? That's dishonest. I dont have an apple watch and it was NEVER mentioned it was a requirement, i have google fit on my phone
Apr 15th, 2023

Case Reference: C-0877 Was offered Apple Watch and Amazon Prime Account for 7.99 month but unfortunately none of these were offered from Vitality, instead they have signed me for 79 Through Etika Finance, which is complete fraud that loves phoning and emailing us saying we will put default on your credit file if we don't pay up, they love writing long essay about my conversation on the phone
Apr 14th, 2023

Possibly the most useless company in existence. Their direct debit system has failed in two months, plenty of money in my account, so the problem is on their end. But there is no option to re-try the direct debit request, so you must add a card and make the payment manually. It's completely unheard of that a direct debit system will not automatically re-try, let alone allow the option for a user or admin-prompted re-try. The customer service is not great either, with staff offering no more information or help than is available on their website. All in all, very janky, unfriendly, and insanely frustrating. But I'm at their beck and call because they're Vitality's PSP provider. Hopefully Vitality will reconsider their partners at some point in the future and choose one that works. Until then I guess I'm logging into this system every month to make manual payments. Lucky me.
Apr 4th, 2023

Terrible company. Wanted more paper of me than you would need for a mortgage. Even selfie with me holding my license what a joke. Now they want me running emailing retailers in order to get my deposit back. Stay away much better choices out there. All over 280 loan wanted my life story.
Mar 28th, 2023