Serenity Dental Spa

I never write reviews but I have been so impressed with how lovely and professional the staff at this practice are since Ive been a patient the past year. The practice itself is lovely and you can tell they work hard on patient experience. Was very grateful of an emergency appointment recently and how the staff explain everything to put me at ease. Thank you!
Mar 25th, 2023

Been having my check ups & treatments for the past few years at Serenity and each time all the staff have been friendly and professional from start to finish. Just wanted to let Dr Choudhury and the team know keep up the great service & care youre providing and Ill continue to go to the practice for many years.
Mar 18th, 2023

I am very grateful that I found such a caring and professional team at Serenity Dental Spa. I came for hygiene appointment and the team was really very welcoming. I was a bit nerves ,but Dr Choudhury and her team re-assured me and made me feel relaxed and comfortable . I can't recommend them high enough!!! Trustful,Caring and Professional Team
Mar 14th, 2023

I've been to Serenity for years but the most recent experience was horrible. I had the general teeth check-up with my families on Monday 27th Feb. My whole check-up took only 2 minutes without any x-ray taken, or conversation asking me about my teeth condition. Bara has been communicated with inconsistent information and being extremely rude afterwards. He first told me I could either have the general cleaning with him that day, or book with a hygienist for a later cleaning session. I asked him whether I can do both, Bara said no I could only choose either. When I asked him to give me a general cleaning, he then said he can't do it as I am having gum disease. He asked me to pay the 23.80 which only took about 2minutes. Later when I tried to complain to the practice manager about the unprofessional treatment, Bara came out several times to argue and not let me speak to respond to his points. It's the most horrendous human conversation I've ever experienced. The manager tried to stop Bara being so aggressive but Bara did not stop. Bara even threaten me saying he was the only NHS dentist, if I am not happy with him no one will see me in the future. To be honest, I am fine with that. With this horrible experience I won't consider going back even if it's for free. No one should be treated that way. I was promised to send the invoice to my email, to this date, I have not received any email. Luckily I found another dentist practice in Chorlton who are super professional and nice. I am having only minor gum disease nothing too worried. I was given general cleaning for my first visit with them.
Mar 12th, 2023

Hes running hes business in this clinic and I have been here 4 times, how become guys let someone work for u and under the name of this clinic and hes unprofessional and un honest person like this its totally shame on you
Feb 24th, 2023