Your Smile Direct

Disappointed with the customer service. I already paid my treatment and the 4 impressions I have made havent been accepted, so I asked if they could refer me to a place where I can get them done with a profesional or the return of my money, and from that email I have not received a reply. I have send many emails, and booked two meetings and have not received any calls either. It has been more than 2 months since I contacted Smile Direct to start my treatment, and here I am without a treatment or an answer.
Jan 28th, 2021

Booked in months ago no one responds to numerous emails. Phone consultants just tell me to book in again during national lockdown ....will book somewhere else. what a waste of time
Dec 26th, 2020

Company is in liquidation and not giving customers their money back. Please do not pay anything to this company!! They literally ran away with peoples money.
Jul 18th, 2020

Dont listen to the bad reviews. I have been so impressed with your smile direct. The customer service has been amazing and so are my results. Thank you xx
Mar 19th, 2020

I made an appointment spike to a man in America who was great with his speech and explanation. However when I arrived to my app the following week in didsbury I was told that there would be a 45 min delay. Bad impression straight away. What is the point in sending reminders of an app when you are not going to see the person on time. I told her what I thought of the service and walked away, this left a bad taste
May 20th, 2019