Megabus

I understand is low cost but my bus left 20 minutes late and arrived over 30min late, the customer service is totally lacking and online assistance will give no reply on any issue, overall rubbish experience
Dec 17th, 2022

With Megabus, you book and pay your tickets but the bus is full and you can't get in. So you loose the other tickets of you trip (train and ferry), you must pay additionnal tickets, book and pay an htel, loose 1 day in total. But Megabus does not refond anything. Worst "service" ever.
Aug 21st, 2022

Apr 29th, 2022

Jan 15th, 2022

We used Megabus this month from London to Warrington. On the way there the bus was an hour late and we got no information by any member of staff. Then they put us on a bus to hounslow for some reason and they said a bus would come shortly. No bus came for 30 minutes. Staff was really rude and didnt answer any questions. However the worst part was the journey back. The bus was already 30 minutes late but that seems to be normal for this company (no email, message, anything) and wheat came from Manchester it was already full. There werent enough spaces for all the people that wanted to get on. The staff didnt say anything about people lying sleeping on seats blocking them from other people. About 7 people including us were left behind as there was no space and we had to pay 100 for trains to get home somehow.
Jan 9th, 2022