TKO The Spa Maldon, Essex

Jan 30th, 2023

Jan 28th, 2023

I booked a full body massage with TKO the Spa. Right before I started my new job - From the start, the experience was amazing! The atmosphere was lovely and so was Taylor who did the massage for me! I would highly recommend the service to anyone thinking of getting a massage. I also frequently get my brows laminated and lashes lifted here and I always come out with amazing results! The girls are so chatty and lovely in there and make you feel very welcome!! I feel that my demands are always met and listened to!! Services: Massage, Brow lamination, Lash lift
Jan 20th, 2023

Jan 9th, 2023

I feel awful writing this review but having just read a review from someone else who seems to have had the same treatment on the same day as me and an almost mirror experience, I really feel that I this needs to be addressed. The service I received was polite but completely impersonal, no introduction or enquiry about my skin type, no offer of anything but water and it was just by chance that I said goodbye as the therapist was cleaning up as I went past. This was actually a birthday treat for me which I had purchased for myself (I hadnt mentioned this) and I was expecting a great experience so had asked for some vouchers as a birthday gift for another treatment at this spa. I really wish I hadnt now because I wouldnt return if it wasnt for now having 50 to spend with them. Maybe the therapist was having a very bad day and if so I really feel awful, but if its just a case that more training is needed then the management need to know so that they can support before they receive any more bad feedback. I tried to call this morning I got about this but there was no answer.
Oct 22nd, 2022