Medivet Maidstone - Alphapet Veterinary Centre

Positive: Reliability
Mar 6th, 2022

Critical: Reliability
Jan 6th, 2022

AVOID AT ALL COSTS. I cannot express this enough - We recently had a fatality with this vets due to their negligence which could have been avoided. Have written to head office and in the process of taking it further due to them accepting no accountability. Similar situation to a lady couple of reviews below, my kitten lost a quarter of her body weight and nothing was done, they sent me off with 4 tins of cat food and a 50 bill.
Nov 17th, 2021

We have been using alpha pet for years for my dog. We had concerns about a few issues and wanted it to be checked and treated regularly. Vet suggested for x Rays, blood test and other check ups for her lung and heart and we received medicines on a monthly basis. Vet said the medicine should help but it brought a side effect of overdrinking and the sound from breathing gotten even worse. Vet suggested to give medicine continuously with 100 charge - after trying for years I stopped as it was not helping and rather concerned about sides effects. Other vet also confirmed that there is no much issue with her heartbeat though still there is sound coming from lung which never got away after years of medicine. I also raised some concerns about her back as she was finding it uncomfortable to walk from time to time and could feel something from the back when touching. They said it was a fat lump after check up, and I believed so but the lump was growing big since then and it turns out to be a cancer as another Vet confirmed. Now due to the cancer, we have to get ready to say goodbye to her as she got too old to be treated. I think she could have been treated far earlier if alpha vet checked properly. We also asked for her teeth cleaning which they never accepted, my dog's teeth condition has gone so bad that she can't eat well. I regret that I chose alpha vet after finding out so many missing treatment that could have helped my dog to survive longe and better.
Nov 17th, 2022

After more than 15 years with Alphapet and their fantastic vets, staff and efficiency I will be changing vets. It took 5 days before I could see a vet and then on paying finding prices are way more than previously paid. Would have been nice to have had some sort of correspondence after so many years of the plans for the change.
Oct 12th, 2021