Maidstone Leisure Centre

Waited over an hr to swim!!!!!! because of a function on, staff were less than helpful, stress from staff was off loading on customers, poor planning by management and wasn't first time its happened, need to introduce wristbands system, clean the toilets PLACE STINKS OF URINE!, need shower slips introduced, u WILL walk in wee! Never is all facilities available, had to shut the slide last time because I pointed out wasn't safe, this time the rapids were shut, call before u drive 40miles to be disappointed an no offer of any discounts. Not happy. Management sort it out!
Apr 23rd, 2023

Took my kids for a party in the soft play area. Was clean, well kept and the kids enjoyed it. Only downside was because everything is located in one huge room you feel like you're in a steam room for the entire time you're there. Good place to go with kids and a very good amount of vending machines dotted around.
Apr 18th, 2023

Let me start by saying Ive rated this venue poor not because of the facilities but because of the hygiene and cleanliness! The lagoon/fun pool was great kids loved it water is warm, they had slide,waves and floats all going which was great even had good music playing to get you in the spirit of summer and top it all it wasnt to busy/overcrowded. The changing rooms and showers were of an ok standard but you can see in places they are tired some hairdryers werent working. We went to the cafeteria after and the only got food they sold was chips which is something I suppose when we received our portion of chips was a fair price for the portion you got but the quality was awful the chips were way overcooked and inside were still raw they looked like they had been cooked in old oil so I sent them back and got a refund. The toilets downstairs in the dingy tired unclean Polar Adventure/ adventure slides are a lot to be desired I went into the ladies and walked straight back out and ade a complaint straight away, the smell of urine was overpowering, one of the toilets was out of order and the other one had used sanitary towels all around the toilet on the floor it was disgusting on reporting it the young girl did go into the toilets to clean them. Irrespective of this they shouldve been cleaned and checked regularly in order for this not to have happened. Overall this place is only recommended for the Swimming and the soft play in my opinion Just dont use the toilet or make sure you take lots of sanitiser with you and definitely dont buy any chips from their caf
May 1st, 2023

The changing rooms smell of urine. Dirty place.
Apr 18th, 2023

Apr 16th, 2023