Mr Flower Maidstone

Recently bought a gorgeous funeral bouquet here, previously bought garden flowers and house plants, always excellent quality and the customer service is great.
Apr 23rd, 2023

By far the best branch of Mr Flowers. All flowers and plants were in beautiful condition, unsquashed and well cared for. A proper florist shop. Lovely service too. Thank you
Apr 18th, 2023

Great choice reasonable prices too
Mar 8th, 2023

Beautiful flowers and very kind staff x
Feb 9th, 2023

Somehow they removed this review the first time I put it up and again twice now it was removed because clearly they dont like my review. Dont like the review dont be disrespectful and ignore people when they email you regarding the issue twice. Mr Flower completely ruined my baby daughters funeral. I was very specific in what I asked for even showing them what I wanted from their own website and to have a couple of things replicated as what was shown for them to entirely do something completely different to what I asked. I called them in absolute devastation to be told there was nothing they could do. Eventually after many calls in total tears because of how bad they looked they tried to fix them for the flowers to still look terrible. The flowers the supplied were already dying. Also they ordered the wrong colour of roses twice for siblings to lay for my daughter. I ordered baby pink roses one each week of we had with her to lay with her until she was cremated from the same store. I ordered 16 of the same colour only to be giving hot pink, then after I called them the gave me nearly white. My baby had no flowers at her funeral due to the MASSIVE mistakes they had made. I emailed them twice, once the day after her funeral and a couple of weeks later to have no response to either email. I have posted pictures of what I asked for being very specific to what they gave me, even after they fixed them still not what I wanted. I have waited for a month for a reply and nothing. I dont tend to make things like this public but to make such a big error to not response. SHAME ON THEM. They left me devastated.
Mar 19th, 2023