Maidstone Dry Cleaners

Positive: Professionalism, Responsiveness, Value
Aug 29th, 2020

These guys are currently closed till further notice! 02/11/22
Nov 1st, 2022

AVOID if you value your clothes. Maidstone Dry Cleaners are local and convenient - but that's all you can say about them; if you value your clothes continue the extra half mile into town and use the services of professional dry cleaners. I brought a jacket in to be cleaned - a dark stain on a dark jacket, there was a noticeable difference in texture to touch where a drink had been spilled on it, but it could not be seen. After the dry cleaning process, which reacted with the stain, it turned it a much lighter colour - lighter blotches. Unless I want to look like a Jersey cow, the jacket is now unwearable. The staff, who had been advised of the stain on submission, said they 'did not know' this would happen. On contacting the owner to ask if he thought it was acceptable that his staff didn't know his written response was - and I quote - 'How dare you. Just who do you think you are'. He added he had been in the business for 17 years; I don't doubt it but it doesn't mean his staff are experienced - and if they lack professional knowledge they are his liability. Clearly there is no reasoning with someone whose response is that arrogant. Avoid them if you value your clothes.
Oct 28th, 2021

Nice people, good hospitality, on time collection
Aug 30th, 2021

Apr 19th, 2021