The Retreat

I have used the Retreat for many years but I do feel it is not the standard it used to be, sadly. First up, their website has been down for months meaning you must call - and leave a message on an answerphone - to get an appointment. A bit of hassle. I recently went for both a manicure and pedicure ahead of my holiday and the price of theirs is comparable to central London ones I get. I was asked to choose a colour whilst waiting but there are no swatches to see, only the polish bottles, which makes the colours hard to determine and is different from most salons that seem to have swatches. I had an early morning appointment and was seen nearly 20 minutes late. No problem with that but there was no apology. We used to be offered a coffee but this seems to have stopped too. I was pleased with my nails and the treatment itself and friendly staff, but found the whole salon rather dirty - there were crumbs on two of the sofas in the waiting area and the floor in the waiting area hadn't been vacuumed for sometime. This seems odd to be in this state as it was early morning. It was the same in the treatment room. I ended up with dirt on my bare feet when moving about and even a dead fly down there. Just didn't feel very clean so I am not sure I will be returning. I understand the pandemic has made it hard for the salon to invest, but there is no excuse not to vacuum. It used to be a luxurious experience but didn't feel like it this time. Services: Manicure, Pedicure
Jul 5th, 2022

I see my chyriopracter here and she has done wonders for me so far. Would recommend.
May 17th, 2022

So lovely and relaxing staff are just lovely and the treatment's are amazing
May 4th, 2022

Fabulous osteopathic treatment by Mark
Apr 5th, 2022

Feb 26th, 2022