Comvita UK

Apparently the shared warehouse put my label on the wrong item, and instead of olive leaf extract, two packs of cards, and some bath bombs arrived! Customer relations at Comvita were extremely helpful, said, dont worry send back the well being items, and a couple of days later, my large olive leaf extract bottles arrived! I am very pleased with it. In spite of other low reviews, I will certainly buy from this company again and their olive leaf products are excellent!
Jan 3rd, 2023

Horrible customer service. Say one thing and they do another. They dont ever do anything the promise never again will I buy. BEWARE SHOCKING CUSTOMERS SERVICE
Nov 29th, 2022

Horrible customer service! I have called them 2x today, and the gentleman I was talking to hung up the phone!!! He insisted on the order number. I told him that it is a subscription every 2-months so where can I get that order number? and after that, the line went quiet after realising that he was no longer on the other line. Called back, and it sounds like the same person pick up my call. Again, he asked for the order number. I have checked my email to get the previous order number from the previous delivery, and again after realising that he was not on the line. Terrible customer service!!!
Nov 18th, 2022

Placed my first online order, it turned up on time, but with the wrong honey, a cheaper option of course, i get in contact on the day and get an automated response, then another automated email saying i would hear something within one working day. This is the third day and still nothing. If they were out of stock i may have been sympathetic if they had sent a note saying they were out of stock or what ever but it feels like they are trying to rip me off.
Jan 2nd, 2020