Thames Forge

The team have built for me several items from small to large. Ive had a great experience every time. Excellent and friendly service. I would highly recommend Thames Forge to friends and family.
Jun 9th, 2022

Built me the most stable, robust highseats going, worked with me on the custom design adding some really clever features including non-slip ladder rungs and removable, interchangeable ladders- meaning that we can customise to the specific location. Great guys.
Nov 12th, 2021

Great people and service.
Aug 5th, 2020

Excellent service.Extremely helpful, friendly, knowledgeable staff and an amazing job done from start to finish.
Aug 27th, 2019

Unfortunately, our experience was similar to Matthew Shaw, (below). Initially, a design was provided and the service was somewhat ok, although there was a lot of chasing involved. We tried to modify the design once to get this perfectly right and there have been multiple promises, timelines and call backs that have not been honoured. The ongoing theme is that the person is busy. There is no value for the customer as other customers are always more important. This has been an ongoing theme pre and post lockdown. Subsequently, when we offered some constructive criticism after a lot of ongoing frustration, Dave thought it was a good idea to insult our character and make unreasonable excuses. They seriously need to consider their approach to valuing their customers and not taking them for granted, especially in the current climate. Not the type of business we recommend dealing with.....
Apr 9th, 2021