Proddow Mackay Solicitors

This would be a zero star review if it was possible. Whilst Proddow Mackay were ok in managing our house sale they were terrible in managing our purchase. They missed emails and were constantly late with responses coming close to jeopardising our purchase. We had no verbal communication with Bimpe throughout the purchase and had to constantly chase to keep the sale progressing. We werent talked through any of the covenants on our house, being left to interpret the responses ourselves. Upon completion, Proddow Mackay attempted to overcharge us on stamp duty as they failed to correctly sum the costs. Avoid this company at all costs.
Mar 5th, 2023

The team were amazingly patient and helped guide me through a very unfamiliar and seemingly difficult process. They always picked up the phone and responded to my many emails and questions. I would definitely recommend them and look forward to working with them again in the future.
Feb 20th, 2023

Fantastic service from this firm. The team has been understanding and empathetic to our case and helped us finally exchange after dealing with a very unproffesional firm (our buyers solicitors). Thank you so much, I will be highly recommending you to everyone I know.
Dec 9th, 2022

We would give zero if possible. Assigned these solicitors for a simple mortgage exchange in August. Took a month to receive paperwork and the broker had to chase them for it. E-mailed paperwork but wouldn't accept a digital signature, so expected us to print dozens of pages at our own expense and post. When extra information is needed from us it takes them 2 weeks to realise and it's only mentioned when we chase them up with a phone call! Recently told the person handling our case is on annual leave and it hadn't been handed over to someone else. At this point they told us it would be 6-8 weeks FROM NOW. What have they been doing all this time??? It's been 4 months and nothing to show for it, we ended up changing solicitors.
Nov 12th, 2022

Amazing. I have used this firm for all my property transactions and they have always delivered and on time and their fees are very competitive. Sam and Bimpe and Paula are superstars who are all very efficient and knowledgeable. They always pick up the phone and when they dont they return calls and emails promptly. I would highly recommend this firm if you are seeking a stress/hassle free process. Regards, Ranjit (Gary) Mander
Sep 23rd, 2022