Sytner Maidenhead BMW

My special appreciation goes to Asher who went above and beyond to make sure we choose the right car. The service, care and attention we received was outstanding. Asher who dealt with my purchase was professional, friendly and knowledgeable. Throughout the process Asher was available to address any concerns we had, he understood our needs and recommended the best option that suits us. He was also great with my little one and patient with us. He kept us updated about the progress of the car and he was very helpful. I have bought cars from other BMW and Audi dealers before but never had I received such great experience getting a car. He is an absolute credit to the company. I wouldn't hesitate to get another car from yourselves or recommend anyone to buy a car from BMW Sytner. He was absolutely brilliant. Thank you!
May 2nd, 2023

Excellent service
May 1st, 2023

Avoid this dealership at all costs, they damaged my car while doing engine coolant flush and created faults that were never there. 04/04/2023: They called in my car for engine coolant flush since they originally provided a wrong one. Initially I was told that it would only take an hour but then they spent more than 3.5 hours on it. After my car was returned to me I have already noticed the following issues: 1) My variable damper control is messed up. Specially for the rear suspension. 2) My original wing mirrors glass replaced and I have now huge gaps in between the glass and the grame. These are also very reflective amongst other issues with them. 3) The IDrive and instrument cluster display's auto-brightness has gone haywire. When I told them about the issue and requested them to review CCTV footage, they conveniently claimed that the CCTV that was supposed to cover the area where my car was worked on had been down since 04/04 at least until the service manager looked at it on 13th April. Nobody reported this and they don't even know when it went down. The general service manager also said, they don't have any other cameras which would cover this. They have also said even their parking lot CCTV system is very old, the service manager said he wouldn't even be tell apart my car parked in the parking lot. Since I have reported the issues all they have been trying to do is cover-up. Their CCTVs have gone down quite conveniently at the right for the right place, trying to get rid of all the evidence. I will name and shame them on all platforms with proofs. Believe you me, I will not let go of this theft.
Apr 28th, 2023

Great service and on time would recommend
Apr 27th, 2023

Excellent service given as usual by Imran at BMW maidenhead , He is always helpful and goes the extra mile to help the customers in need . Was also given a full video of the car from underneath during the inspection which was very helpful. Cheerz , keep up the good work .
Apr 26th, 2023