Lloyds Bank

I've recently relocated to Maidenhead and the Lloyds branch in town became my local branch. I've used the counter services a few times now and everyone has been helpful and friendly. It's refreshing to have great customer service in a bank these days.
Mar 21st, 2023

The manager here is very helpful and I am happy with the service.
Jan 27th, 2023

I came in a couple days ago and my money was stuck in the deposit machine, resulting in me losing 50. However Matthew (lovely chap) had made sure he checked the machine when they were shut, and he contacted me the following day to confirm my 50 was indeed there and it was sent to my account. I just wanted to thank Matthew for his attentiveness and patience, as an anxious person myself it made the situation more reassuring.
Dec 19th, 2022

Lack of staff. Waited too long to deposit When I asked why no staff the female Assistant at the front told me to use self service machine. I replied that I didnt have my card. Her reply amazed me! She said thats not our fault then! I didnt think this was professional And it later transpired the self service machine was out of order! On a positive the lady who did serve me was super polite and kind.
Nov 2nd, 2022

Staff verry good
Feb 5th, 2022