Broken Cross Veterinary Surgery

having taking my dog for the third time with the same ear infection and getting a consultation charge each time and different meds each time i feel they having my pants down today i was charged 160 again this time they took a swap why that was not done the second time. this is like taking something for a repair and it not getting fixed but each time having to pay to not get it repaired
Mar 24th, 2023

My two elderly dogs were welcomed with open arms and made to feel very comfortable during their visit. The whole team were brilliant, results came back quickly and Im confident with our care plan and vet Hollys suggestions of how to go forward. Nice to have a friendly vets where the dogs arent nervous to come through the door!
Dec 27th, 2022

Been with this practice for 5 years absolutely outstanding when dealing with Ray who retired in August 2022 - no one made me aware he had retired which is telling in its self Sadly experience recently throughout practice has been appalling over last 3 wks in dealing with my dog - from outset poor administration - lack of clear communication internally and with me and attitude very arrogant and not client focussed also ganging up behaviours I practice when you try to express concerns - got impression just interested in the money and not getting the dog better - moved vets mid insurance claim - traumatic doesnt cover it and main vet apparently not interested and turning it into my fault but dog not even diagnosed after 3 weeks - get a grip - avoid at all costs at this time - Dec 2022
Dec 7th, 2022

Recently changed to this practice. Excellent professional service and clearly know their stuff. Thank you for accepting us.
Jun 9th, 2022

Chris and all the team on Monday 13th September 2021 worked with such care and compassion to look after my Colin the Cat. We were able to have him back for one more lovely evening before a difficult decision had to be made the following day. The service at Broken Cross Veterinary Surgery is exemplary to bothe the animals they treat, and their owners.
Apr 25th, 2022