Enterprise Car & Van Hire - Macclesfield

I had a courtesy car from here. 3 months. During my hire I was victim of an attempted fraudulent claim for personal injury. I attached photos of the car, witness statement etc and the claim collapsed as there wasn't even cosmetic damage to either vehicle..they touched in traffic. The investigation company sided with me 100%. I returned the vehicle, had the usual 360 degree inspection confirming and signed off as being damage free. Today 3 months later my insurance company have been contacted regarding damage to the car, attempting to claim from my insurance. I will pursue this to the end. Justifiably angry.
Apr 4th, 2023

Ace
Mar 23rd, 2023

The worst Enterprise center. I have dealt with Enterprise before in the UK and in the US and they have always been good. But this Center is a nightmare. The staff are very rude and obnoxious. The customer service is non-existent. The center itself looks tardy and unkempt. The central enterprise team seriously needs to do an inspection and undertake some staff training. I would avoid this Enterprise Center and go elsewhere.
Mar 8th, 2023

I only used car for four hours, during in four hours only drived twice on the road and perfectly returned without any problems, I was waiting in office for checking the car ,the lady told the mirror cover has been lost ?? How on the earth never even touch potholes or anything else ,then lost the mirror cover ?? The reason she was insist at begging to Insure me for mirror and windows, cos they knew something wrong with mirror .?? I can't trust them at all even 1 star more than enough
Mar 4th, 2023

Always a pleasure to deal with enterprise and Polly the manager. Cars and vans are always very clean. Easy handover and return.
Jan 15th, 2023