Clarks

Closed for lunch due to staff shortage. Unlocked the doors 10 minutes later than stated dudnt even open the door to waiting customers or greet them Would not measure my grandson's feet as he had no socks on refused to use the popsocks given to adults despite a customer saying her son was given them last week The young lady was rude and unhelpful I subsequently purchased 2 pairs of shoes at another shop
Jul 27th, 2022

Awful, awful, awful - avoid.terrible customer service. My son and I visited the Lymington shop today to get feet measured for new school shoes. Fairly busy but no greeting or acknowledgment from any of the staff who all looked thoroughly miserable and unhappy. Snappy assistant just complained how busy they were and walked off when we approached for helpwe subsequently left. I appreciate its a busy time but hardly unusual and that is their job! Clarks shoe shop was always a go to shop for service and quality but the last couple of experiences have been far from that. We will not be visiting or recommending anymore - very disappointing
Jan 21st, 2022

Great place . Caring staff .nothing to much trouble . Can always find what I'm looking for. The staff knowledge is incredible they care about their customers. And that is a plus in this Day . One to one service. We'll done
Dec 9th, 2021

Avoid on a weekend if you want your child's feet measured correctly. I was told my 18 month olds feet are narrow which having been measured numerous times before including in this store, they have never been narrow, and it would be highly unlikely she would have any. Without looking or offering to look. Then to be told that Clarks sandals don't start until size 4 when we have a pair of Clarks sandals in a 3 which we showed her. Needless to say she didn't have much to say. In all fairness I did interrupt her story time with her colleagues How inconsiderate of me!
Nov 16th, 2021

Very helpful staff.
Nov 5th, 2021