Boots Opticians

Professional, friendly and efficient 5* service. Luke and the whole team did a great job in diagnosing my eye condition
Apr 25th, 2023

Boots opticians lymington When I walked into the store i was very kindly welcomed by Kelsey who took me to the hearing waiting area. I was then seen to by Hannah for my pre eyesight tests, very warm and welcoming and made me feel comfortable and was offered a hot drink which you don't see in many shops. Really fab experience.
Apr 21st, 2023

Boots Opticians were very helpful and professional, i had an eye test with this company, David whom firstly took me through the initial phase was excellent and then Dan who did my actual eye test was so professional and patient with me, i was then handed over to Ivett who again was so helpful and gave me great advise on choosing the correct frames etc, lastly Hannah whom gave everything a once over and was again very polite and helpful, what a fabulous team in Boots, a credit to the company, thank you for making the whole experience very pleasant. Sara Savogi
Mar 4th, 2023

Ive been going to Boots opticians for over 10 years & had no negative experiences until I went to the new premises in Lymington last November. The staff were mostly all new to me & they were getting used to new premises I guess. Apparently I needed a new prescription for stronger lenses & I ordered new glasses. When I picked up my new glasses the frames were wrong. Given that the error was theirs I thought there would have been an apology. I had to wait another week to get the correct ones. On collecting them I was met with a completely unfriendly reception. There was no apology for the inconvenience Id incurred. The problem I pointed out to them was that the number on the glasses frames Id ordered was different to the white tag which was attached. Have they rectified the problem? I doubt it as they didnt seem to care. My advise if you shop at Boots opticians in Lymington is to double check the reference number & make sure the staff have ordered the correct pair to avoid going back & forth until they get it right.
Feb 28th, 2023

The staff are really friendly. Ben, Georgette and Irett made my experience welcoming. David was very kind and patient with me as i have Autism.
Feb 19th, 2023