Giftpro

The use of GiftPro transformed the way our organisation dealt with voucher sales and fulfilment. The customer service we receive from the team is exceptional and the service offering has grown with them - with far more features available than when we first signed up. There are not many companies I recommend without question but our experience with GiftPro to date has been excellent & I am always happy to send people their way
Jun 8th, 2022

Jul 8th, 2021

My parents purchased a 100 voucher for us less than 2 months ago for a dinner at the Talking Drum (610 Old Kent Road). When we showed up last night after making a booking however, we discovered that the restaurant had closed down permanently. I contacted Giftpro the following day by email and phone and discovered that they do not offer any exchange or refund in this situation. Payments are processed by a 3rd party and the contract you enter by purchasing a voucher on Giftpro's platform is between yourself and the restaurant. In other words, there is nothing Giftpro can do to guarantee my parents will get their money back. EDIT: After posting this review I received a call from Giftpro's director. He explained to me that the Talking Drum intended to issue refunds to customers that had bought their vouchers. Alternatively, he suggested my parents raise a payment dispute with their bank. I'll update this review accordingly once/if they receive the refund.
May 23rd, 2021

I can't recommend Giftpro highly enough - their gift voucher platform is excellent, does everything that you'd hope for. But more importantly, they're the kind of agency who you'd want to work with - quick, efficient and always wanting to help you as much as they possibly can.
Jan 4th, 2021

Absolutely fantastic product (user friendly from both sides, broad functionality and looks great), that is backed up with the best customer service I have experienced. Silvana - Owner @ The Ollerod
Aug 16th, 2019