Steps Counselling

The service provided by Yvonne is both professional and welcoming! She creates an environment that enhances the effectiveness of therapy. She is warm, friendly and puts you at ease. Initially, Yvonne took the time to get to know me and my circumstances, which allowed her to establish areas that required attention. In addition, it made me feel valued and allowed me to be open and honest. Yvonne is both committed and encouraging in her approach. When trying to avoid certain topics she was able to supportively navigate me through these and with lots of reassurance kept me moving forward. Yvonne suggested the use of EMDR, which I must admit, I was very sceptical of to start with. After giving this method a chance, I was shocked by the outcomes and how much my journey began to change! From this point on I felt that each week/session there was a considerable change in either my outlook or thoughts regarding situations/issues. Yvonne also never failed to promote the importance of valuing myself first and foremost. I am the most important person in my situation and this is a tool that I will continue to use in my decision making. I am grateful for all of the support and guidance that I received from Yvonne. From working closely with her, I have been able to return to work, have difficult conversations with my mangers as I value myself and want better for myself, I am now moving on to the next chapter of my career. Never underestimate or doubt your worth, Yvonne always corrected me when I did!
Apr 29th, 2021

I have suffered from bouts of anxiety and depression for four years. I had been trying to manage it with medication that I changed every time a new spell took hold. Recently it got to a point where I knew I needed to do something different; I could not keep enduring weeks of crippling physical and mental symptoms. I had tried talking therapies through the NHS but wanted to try face to face. I knew Yvonne was the right counsellor for me from our very first meeting. Her years of experience as a mental health nurse combined with her counselling training meant that she put me at ease from the start. The conversation flowed easily and it felt like chatting to an old friend. Yet the whole time Yvonne was meticulously scrutinising every syllable and I felt that she soon knew me better than many of my friends and sometimes better than myself. She uncovered deep rooted causes of my anxiety and depression and helped me find the real 'me'. She has given me a new found confidence. I feel like I love life again and actually enjoy being 'me'. We have worked on past issues as well as being able to flag up crucial times that may challenge my mental stability and we have worked on life-lasting strategies to deal with these situations. I would highly recommend Yvonne to everyone.
Apr 27th, 2021

I was referred to Yvonne by walking wounded. I'm a veteran with PTSD. Yvonne made me feel very relaxed during our sessions (EMDR) and also helped me with my self esteem. Highly recommend her as she's very understanding, listens and truly cares about her patients.
Dec 25th, 2020

Yvonne is an amazing counseller, she helps you look at everything from a different perspective. I have learnt so much and grown as a person. Everyone should have an Yvonne in their lives!
Dec 16th, 2020

Excellent service. Very professional and friendly. Put me at ease straight away. Won't see anyone else. Highly recommend her
Nov 8th, 2020