The Icknield Veterinary Group

Friendly professional polite prompt service
Feb 9th, 2023

I don't normally leave reviews but I feel I have to in this case. My elderly dog suddenly started having seizures and suffered a stroke. I knew the old boys time had come. I rang every vet in my area and no one was willing to give me an emergency appointment to help put him to sleep. Even though I explained his seizures were violent and happening every 20min he was in a lot of pain l didn't want him to suffer any more. The response l received was , he is not a patient or we don't have any appointments for the next few days. I still can't believe no one would help. I was passed from pillar to post. My last dog had cancer and vets were bending over backwards to carry out his treatment which cost me thousands because the insurance wouldn't cover it. I rang Icknield vets at 10.20am this morning and asked for an emergency appointment. Lorraine first said they were full but when l explained my situation to her she told me to be there for 11am. She was brilliant, understanding and compasionate and the vet equally as understanding. You can see the duty of care at this surgery. They put the animals welfare first. I cannot recomend them enough. Vets in my experience are happy to take advantage of pet owners and I have experienced this a number of times in the past 30 years. Its sad but on occasions like this you really know what your vet is worth. My dog zeus was not a patient at any vets as in the 12 years we had him he never had and need for treatment. He was extremely loved and looked aftered. Even the vet today commented she was surprised he was 12. She showed care and gave him dignity as he was put to sleep. Will never forget how these guys helped. You and your pet won't get better care and understanding anywhere else. Thank you Icknield vets for restoring my faith!
Apr 26th, 2023

Vets are incompetent and have misdiagnosed my poor dog when they could of prevented my dog from less injury than what had happened all they want is money and they will give cream for the eye when its meant for your bottom. Seen several vets and Im 3,000 out of pocket for their negligence of her damaged leg. Vets are suppose to care for animals this one does not.
Apr 23rd, 2023

Amazing vets. So kind and friendly highly, highly recommend.
Mar 10th, 2023

Feb 22nd, 2023