Impact Trophies, Awards & Medals

Absolutely fantastic service, great communication when certain trophies were unavailable and offered me fabulous alternatives. I received exceptional & prompt delivery especially as I had been let down by previous supplier & needed my awards within 1 week - would highly recommend
Jun 8th, 2022

Quite disappointed. Received complaints that the glass was all chipped around the edge, the engraving was scratched and on top of that there were no instructions on how to put it all together. Also, they said that the sticker was also wrong. They issued refunds, which I appreciate.
Mar 9th, 2022

Fast fantastic service some problems with broken trophys but replaced very quickly with no issues. Top class communication. Thanks Bev. I recommend this company
Dec 15th, 2021

Order complications. Checkout is very difficult to understand resulting in wrong medal sent out. Email confirmation also very difficult to understand with ample irrelevant information making the confirmation order once again difficult to understand. Once received we did not receive the ribbons. When speaking to customer service, and then the manager they were un willing to help and said it was my fault and there was nothing they were prepared to do. I would highly recommend going to another medal and trophy company.
Jul 26th, 2021

I don't really write reviews unless its worth mentioning but this must have been the worst website I've ever used. Trophies come in pieces and have to build them yourself. Engraving was so tiny i went cross eyed to read it. The staff could have taken the initiative to advise customer beforehand that the writing is too small and perhaps reword?! Staff were rude and sent another order without engraving despite asking them to engrave the medals. Order was sent back to them and never received the refund. Emails were ignored. What a terrible experience, never to use again. One star is too generous but i can't put down zero stars. On the plus side i found a very good competitor who is cheap and the trophies come made. So ill be using them in future!. Bye!
Feb 5th, 2020