Blenheim Medical Centre

Worst doctor every can even get a face to face appointment you will better of using Google.
May 3rd, 2023

Dr Farah is the best Dr in the practice!!! She will listen to your concern and advise you. She is most caring and understanding. Keep on doing your good work Dr Farah
Apr 27th, 2023

Mar 17th, 2023

DISGUSTING , RUDE RECEPTIONISTS, Patients customer service is non existence You cannot even get GP appointment and phones are constantly busy and just ringing away. When they pick up they tell you to ring back at 2pm and to only say sorry no appointments today. Honestly its the worst GP practise. If youre lucky you get a call back from a GP who wont even assess your physical health and carry out assessments over the phone. Then they say or you need to come in and see them physically. What a surprise! They have a really bogus system and is putting patients at risk by not seeing them and trying to triage over the phone.
Mar 10th, 2023

As far as GP surgeries go Blenheim is appalling! You can never get any appointments, today (09.03.23) I contacted them on behalf of my elderly mother, reception was most unhelpful which is sadly not unusual. Having been with the practice for 23 years, I have seen a rapid decline and sadly patient care is clearly not important or a priority. Initially Irma advised me advance appointments could NOT be made and we needed to call back tomorrow (10.03.23) despite my mother calling yesterday (08.03.23) and being told to call today. I informed Irma that having spoken to management on more than one occasion, I was aware they are meant to offer advance appointments to their elderly patients, it was only at this point I was placed on hold (after being on hold for a significant period despite being no. 1 in the queue) to then be provided with an appointment on 27.03.23 and essentially told if I wanted an earlier appointment I needed to call at 08:00 daily to wait in queues where I have historically been on hold for up to an hour if not longer to be told there are no appointments left. Blenheims service leaves a lot to be desired and this is certainly not a practice I would ever recommend joining now!
Mar 21st, 2023