AA carpets and furniture store ltd

May 2nd, 2023

Very pleased with customer service and carpet!
May 2nd, 2023

Great price, especially when you give in cash, so take cash with you. Problem is the workers leave your paint work a mess. Be sure to take pictures and send to the boss.
Jan 18th, 2023

If I could give them less than 1 star then I would and that is still being generous. Bought some carpets and a floor lamp. Carpet fitters they sent were an absolute nightmare to deal with. Rude and demanded more money because all the rooms were not stripped back to bare flooring in advance(impossible in a living house which they were aware of at the time of ordering). I paid them the extra money they asked for and they still left everything in a mess. One of the room's carpet was sent with the incorrect measurement. I had to undertake a 90 min journey to go pick up the correct size on the day in my car. The floor lamp for which I was charged 250 wasn't delivered at all. I've been trying to rearrange the delivery for more than a month but they keep fobbing me off by saying "leave it with me", "I'll sort it out soon", " can you collect it". I'm yet to see my money or the lamp. Abid the owner was at least polite and apologetic at the beginning but I have recently had the misfortune of liaising with Asif who is thoroughly unsuitable for a customer service role with his arrogant and rude behaviour. In summary save yourself the hassle and avoid them because aftersales care and customer service is alien to them.
Dec 26th, 2022

Rude and highly unprofessional illiterate bunch of guys. We purchased dinning table with leather chairs recently with gurantee. At first we were delighted with them. But now the leather is splitting on the seats. I phoned them and they accepted the fault but asking for 500 extra money. Now i heard from friend and family these guys sell bad quality stuff and charges you unfairly and so awful and appalling experience. Calling customer service was unproductive, they didnt know how to resolve the issue. Lack of training and common sense. I highly don't recommend them and they doesn't even deserve single star Just buy a visit to shop and see how rude the are. Highly Disappointed.
Dec 16th, 2022