Dunstable CMHT

Disgusting customer service, I called today in regards to my uncle who is severely mentally disabled, to ask fir an update on his case. The woman interrupted me and then carried on to say that I interrupted her? Very rude. I will be contacting the manager and also taking this further as it is unacceptable to speak to anyone the way I was let alone someone calling about someone else. Disgusting service.
Feb 14th, 2023

Absolutely disgusting. Cancel your appointments for yrs, then discharge you without even telling you after you have a severe mh condition still, and have been under their team for 9 yrs. The manager also lied there, as she rang me months ago to tell me I am still on their books, and will be. They don't even send you letters telling you any of this too!
Dec 31st, 2022

Daughter called to ask about waiting list length and got "I don't do the waiting list, how do I know?" They did eventually promise to get someone to call but this is just rude.
Oct 10th, 2022

Nov 16th, 2021

Terrible ... I feel misunderstood and even worse than before the visit.
Sep 11th, 2021