Nando's Luton

I was regular customer I bring all family they make me wait 20 minutes than start my order and stop 3 times for a friendly talk with another worker , I call the manager I explained the situation and he didnt make nothing about,they will never gonna see my family again
Apr 30th, 2023

Apr 29th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 29th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Peri-Salted Chips, Full Platter More
Apr 19th, 2023

Really bad service in nandos galaxy today, the food wasnt up to scratch and the desert was very late, no one came to our table the whole time we were there and they said they had things out of stock but gave the same food to the next table, when I called for manager he didnt come and then I had to speak to another manager and he said that I should speak to the main manager and got him to our table almost reluctantly, he was very dismissive of my complaint and did not want to hear anything I had to say, shut me down by shouting at me I apologise but I feel it was out of order, I had taken a group of seven people and felt the customer service was appalling today and most of all not heard at all by the manager Hamzah, I was not looking for a refund or a voucher but a sincere apology would have been enough which they failed to do, very disappointing in nandos Luton, will not be going back there again
Apr 30th, 2023