Victoria Allen Funeral Services

Made a tricky experience much easier.
Aug 2nd, 2022

From making the call to say my husband had passed away to the funeral and beyond Victoria and her team were and are still amazing the compassion showed is second to none and the professional approach front that first phone call no one ever wants to make was made easy by Victoria in particular. Thank you will never be enough..
Jun 15th, 2022

Appalling service. No compassion, no empathy, no sympathy! Father-in-laws funeral was pre-paid and pre-arranged by him. What a mistake! Got your money so well do what we like! No-one came to talk through funeral plans with us. All done impersonally by phone or email. Wouldnt let us go and see him as THEY decided we wouldnt want to make the 30 mile trip to the funeral parlour so had already sealed the coffin. When we phoned to raise our concerns Victoria put us on speakerphone with a lady in the office and tore us off a strip about how busy they were and how the current situation with covid was putting stress on their business. Made us feel like my father-in-laws passing was a real inconvenience. They made everything so much more upsetting and difficult than it should have been.
Mar 3rd, 2022

Victoria and her team are excellent. All through the process they were professional, knowledgeable and compassionate. Victoria was always available to answer questions and give advice. At the funeral it was obvious that they cared and were not just 'going through the motions' of attending yet another service. Highly recommended.
Jun 20th, 2021

A very friendly knowlegable professional family firm who carry out their work with thought and care for the bereaved. My mum would have been thrilled to have a female funeral director conducting the arrangements for her. Jo is fantastic and her guidance and advice with the choice of florist and layout of the funeral service sheet was so welcome at such a sad time and with the added Covid 19 restrictions. I was kept informed at all times and both Victoria and Jo were on hand to help with any questions I had. Thank you and everyone behind the scenes so much.
May 26th, 2020